FAQs (Last updated: November 6, 2017)
Encounter Data: EncounterData@cms.hhs.gov
HPMS Help Desk: hpms@cms.hhs.gov
MAO Payments to Non-Contracted Providers: MAguide@cms.hhs.gov
MAOs & Part D Sponsors Submitting Medical Loss Ratio Reports to CMS: MLRreport@cms.hhs.gov
MA Value-Based Insurance Design: MAVBID@cms.hhs.gov
Medicare Beneficiary Enrollment: PDPENROLLMENT@cms.hhs.gov
Medicare-Medicaid Coordination Office: mmcocapsmodel@cms.hhs.gov
Part C Appeals: Part_C_Appeals@cms.hhs.gov
Part C Benefits and Bid: https://mabenefitsmailbox.lmi.org
Part C/D Audit: part_c_part_d_audit@cms.hhs.gov
Part C/D Compliance Program Policy: Parts_C_and_D_CP_Guidelines@cms.hhs.gov
Part C/D Star Ratings: PartCandDStarRatings@cms.hhs.gov
Part C Marketing: Marketing@cms.hhs.gov
Part C Operations and Application: https://dmao.lmi.org
Part C Plan Reporting: Partcplanreporting@cms.hhs.gov
Part D benefits questions, please submit an email to partdbenefits@cms.hhs.gov
Part D policy questions, please submit an email to partdpolicy@cms.hhs.gov
Risk Adjustment: RiskAdjustment@cms.hhs.gov
Please review the available guidance documents and resources described above before submitting a question.