For policy related questions to fiscal soundness, please send an email to Financial Review at FinancialReview@cms.hhs.gov
Encounter Data: EncounterData@cms.hhs.gov
HPMS Help Desk: hpms@cms.hhs.gov
MAO Payments to Non-Contracted Providers: MAguide@cms.hhs.gov
MAOs & Part D Sponsors Submitting Medical Loss Ratio Reports to CMS: MLRreport@cms.hhs.gov
MA Value-Based Insurance Design: VBID@cms.hhs.gov
Medicare-Medicaid Coordination Office: mmcocapsmodel@cms.hhs.gov
Part C Benefits and Bid: https://mabenefitsmailbox.lmi.org
Part C/D Audit: part_c_part_d_audit@cms.hhs.gov
Part C/D Compliance Program Policy: Parts-C_and_D_CP_Guidelines@cms.hhs.gov
Part C/D Star Ratings: PartCandDStarRatings@cms.hhs.gov
Part C Marketing: Marketing@cms.hhs.gov
Part C Summary of Benefits: SummaryofBenefits@cms.hhs.gov
Part C Compliance: PartCCompliance@cms.hhs.gov
Part C Operations and Application: https://dmao.lmi.org
Part C Plan Reporting: Partcplanreporting@cms.hhs.gov
Part D benefits questions, please submit an email to partdbenefits@cms.hhs.gov
Part D policy questions, please submit an email to PartDPolicy@cms.hhs.gov
Part D Applications: PartD_Applications@cms.hhs.gov
Part D Monitoring: PartD_Monitoring@cms.hhs.gov
Risk Adjustment Policy: RiskAdjustmentPolicy@cms.hhs.gov
For Appeals Policy questions, please submit inquiry via: https://appeals.lmi.org/
For Enrollment and Eligibility Policy questions, please submit inquiry via: https://enrollment.lmi.org
Please review the available guidance documents and resources described above before submitting a question.